Terms of Use

1. Acceptance of Terms

By purchasing, using, or accessing Pendle Hardware Wallet products or services, you agree to be bound by these Terms of Use. If you do not agree to these terms, do not use our products or services.

These terms constitute a legally binding agreement between you and Pendle Hardware Solutions Ltd. ("Pendle," "we," "us," or "our").

2. Product Description and Intended Use

2.1 Hardware Wallet Function

Pendle Hardware Wallet is a physical device designed exclusively for:

• Secure storage of private cryptographic keys
• Offline generation of private keys and seed phrases
• Digital signature creation for blockchain transactions
• Secure backup and recovery of cryptographic material

2.2 What We Do NOT Provide

Pendle Hardware Wallet and associated services do NOT:

• Facilitate buying, selling, or exchanging digital assets
• Provide custodial services or manage your funds
• Offer investment advice or financial recommendations
• Connect directly to exchanges or trading platforms
• Store or have access to your private keys or funds

3. User Responsibilities

3.1 Proper Use

You agree to:

• Use the device only for its intended purpose of private-key storage
• Follow all setup and security instructions provided
• Keep your device, PIN, and recovery phrase secure
• Comply with all applicable laws and regulations in your jurisdiction
• Not attempt to modify, reverse engineer, or tamper with the device

3.2 Security Responsibilities

You are solely responsible for:

• Safeguarding your recovery phrase and PIN code
• Verifying transaction details before signing
• Keeping firmware updated for security patches
• Reporting suspected security issues promptly
• Any consequences of lost or compromised recovery information

3.3 Legal Compliance

You acknowledge that cryptocurrency regulations vary by jurisdiction and agree to:

• Comply with all applicable laws regarding cryptocurrency use
• Not use the device for illegal activities
• Meet any reporting or tax obligations in your jurisdiction
• Understand that we cannot provide legal or tax advice

4. Disclaimers and Limitations

4.1 No Financial Services

We explicitly disclaim any provision of financial services including:

• Investment advice or recommendations
• Financial planning or portfolio management
• Trading or exchange services
• Custodial or wallet services for digital assets

4.2 Technology Limitations

While we strive for security and reliability, you acknowledge:

• No security system is completely infallible
• Technology may have bugs or vulnerabilities
• Network connectivity and third-party services may fail
• Firmware updates may introduce new issues

4.3 Cryptocurrency Risks

You understand and accept that:

• Cryptocurrency values are highly volatile
• Transactions are typically irreversible
• Regulatory changes may affect cryptocurrency use
• We have no control over blockchain networks

5. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• OUR LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE DEVICE
• WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
• WE ARE NOT LIABLE FOR LOST PROFITS, DATA, OR DIGITAL ASSETS
• WE ARE NOT LIABLE FOR THIRD-PARTY ACTIONS OR SERVICE FAILURES
• WE ARE NOT LIABLE FOR USER ERROR OR MISUSE OF THE DEVICE

This limitation applies regardless of the theory of liability and even if we have been advised of the possibility of such damages.

6. Warranty

6.1 Limited Hardware Warranty

We provide a 2-year limited warranty covering:

• Manufacturing defects in materials and workmanship
• Hardware component failures under normal use
• Display and button malfunctions

6.2 Warranty Exclusions

The warranty does NOT cover:

• Damage from misuse, abuse, or accidents
• Normal wear and tear
• Damage from unauthorized modifications
• Software issues or compatibility problems
• Loss of data or digital assets

7. Intellectual Property

All intellectual property rights in the device, software, documentation, and related materials remain our property or that of our licensors. You may not:

• Copy, modify, or distribute our software or firmware
• Reverse engineer or attempt to extract source code
• Use our trademarks without permission
• Create derivative works based on our products

8. Privacy and Data Protection

Our privacy practices are governed by our Privacy Policy. Key points:

• We do not access or store your private keys or seed phrases
• We collect minimal personal information necessary for service provision
• We do not sell or share personal information for marketing purposes
• We implement strong security measures to protect your data

9. Termination

We may terminate or suspend your access to our services immediately if you:

• Violate these terms of use
• Use our products for illegal activities
• Engage in behavior that harms our reputation
• Fail to pay for products or services

10. Governing Law and Disputes

These terms are governed by the laws of England and Wales. Any disputes will be resolved through:

• First, good faith negotiation between the parties
• If unsuccessful, binding arbitration under English law
• Arbitration proceedings in London, England
• English courts for enforcement of arbitration decisions

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of material changes by:

• Posting updated terms on our website
• Sending email notifications to registered users
• Displaying notices in our software applications

Continued use of our products after notice constitutes acceptance of the new terms.

12. Contact Information

For questions about these terms, please contact us: